Proclaim is one of the leading case management systems in the UK, and we use this to manage client incidents.
The system allows us to set up and edit custom workflows on the go, including triggers and automations such as text messages and emails that can be sent to clients and third parties when specified fields are completed. Live data is received into the system via XML feeds.
We offer a wealth of MI at our client’s fingertips with a range of bespoke reports that include third party intervention statistics, repeat offenders, uninsured loss recovery, incident listings and telephony statistics.
Proclaim gives us the ability to set up custom management information reports in excel or pdf which are emailed to client contacts on a regular basis. Reports can be tailored quickly as needed using the simple administration tools, so new data can be added as required.
Call us on 01925 207 032 or send us a message